1. All merchandise sold through our website is shipped from our distribution facilities located in the United States.
2. While every shipment originates from the United States, our delivery services are not restricted to U.S. customers. We ship to a wide range of eligible international destinations based on carrier availability, local regulations, and import restrictions.
3. Orders submitted and successfully paid for are generally processed on the same business day. Orders requiring payment verification or additional review may require extra processing time.
4. After an order has been prepared and dispatched, standard delivery for most domestic U.S. shipments is typically completed within approximately 2 business days. Delivery estimates for international shipments vary depending on destination country, customs procedures, and local delivery networks.
5. We work with reputable shipping providers, including but not limited to:
– UPS
– FedEx
– United States Postal Service (USPS)
– DHL Express
– Additional authorized logistics partners when necessary
6. Once your shipment has been handed over to the carrier, tracking information will be provided whenever available so you can monitor your delivery status.
7. Shipping fees are determined during checkout based on factors such as shipping destination, package dimensions, weight, selected shipping service, and applicable carrier charges.
8. Customers are responsible for providing accurate shipping details before completing their purchase. We cannot be held responsible for delivery delays, failed deliveries, or additional shipping expenses resulting from incorrect or incomplete address information supplied by the customer.
9. International shipments may be subject to customs inspections, import duties, taxes, brokerage fees, or other governmental charges imposed by the destination country. Unless otherwise stated during checkout, these charges are the responsibility of the recipient.
10. Delivery schedules are estimates only and should not be interpreted as guaranteed arrival dates. Delays caused by severe weather, transportation interruptions, customs clearance, force majeure events, or circumstances beyond our reasonable control are not considered breaches of this Shipping Policy.
11. If your package has been delayed, lost, or arrives with visible shipping damage, please notify our customer support team as soon as reasonably possible so we can assist in investigating the shipment and identifying an appropriate solution.
12. For shipping questions, delivery assistance, or logistics-related inquiries, please contact:
support@chamferhelix.shopDue to sustained losses, the merchant has decided to clear out stock at a loss.